Thursday, June 26, 2008 - 10:30 am - 11:30 am

Track: Best Practices

Session Abstract

This session will focus on Henry Schein’s supplier initiatives to improve partnerships and supply chain performance.  Emphasis will be on the development and implementation of supply chain scorecards, as well as the resulting collaborative efforts. Participants will be provided an opportunity to analyze sample supplier scorecards, identify strengths and weaknesses, and create collaborative methods and targets for performance improvement. It will also illustrate tracking tools to measure outcomes.

Presentation to include:

• Timeline of events leading up to scorecard

• Scorecard Requirements:   Defining metrics, program development, and testing

• Scorecard Launch  - Communications

• Scorecard used as a collaborative tool to improve supply chain efficiencies

• Small break out groups to explore working with scorecard

Learning Objectives:

·         Understand phases of scorecard development

·         Utilize scorecard metrics to identify process improvement opportunities

·         Develop mutual “reach” and “stretch” goals

·         Create action plans for identified  process improvement opportunities

·         Track and measure performance

Learning Outcomes:

·         To identify meaningful metrics and processes to improve supply chain  performance

·         To effectively analyze metric scores and identify opportunities for supply chain improvements

·         To collaboratively develop mutual goals based on individual and peer group performance.

·         To create robust action plans to achieve supply chain efficiencies (tracking, measuring, and follow up)

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